1. Data controller
Identity: Elena Brioschi Tax ID / Company No.: [PENDING — TAX ID] Address: Benimantell, Costa Blanca, Alicante, 03516 Email: [email protected] Telephone: +34 611 77 91 87 Activity: Yoga and mindfulness instructor2. Personal data processed
At El Sonido del Silencio we process the following categories of personal data:
- Identification data: name, surname, telephone number, email address
- Booking data: experience date, number of people, preferences
- Browsing data: IP address, browser type, pages visited (through cookies)
No special categories of data are processed (health, ideology, etc.) unless the user voluntarily provides them.
3. Purpose and legal basis for processing
| Purpose | Legal basis |
|---|---|
| Managing experience bookings | Performance of a contract (GDPR Art. 6.1.b) |
| Responding to enquiries and communications | Consent of the data subject (GDPR Art. 6.1.a) |
| Improving the browsing experience | Legitimate interest (GDPR Art. 6.1.f) |
| Complying with legal obligations | Compliance with a legal obligation (GDPR Art. 6.1.c) |
4. Data retention period
Personal data shall be retained for the time necessary to fulfil the purpose for which they were collected and to determine any liabilities that may arise from that purpose.
Once the relationship has ended, the data shall be kept blocked for the statutory limitation periods (generally 5 years under the Civil Code).
5. Recipients of transfers and international transfers
No personal data are transferred to third parties, except where required by law or for the provision of the contracted service.
Data may be processed by the following data processors:
- Cloudflare, Inc. — CDN and web hosting (United States). Adheres to the Data Privacy Framework.
- Cal.com — Booking platform (EU).
- Google LLC — Fonts (United States). Adheres to the Data Privacy Framework.
- WhatsApp (Meta) — Customer communications (United States). Adheres to the Data Privacy Framework.
6. ARCO rights
The user may exercise the following rights before the data controller:
- Access: to know what data we process and why
- Rectification: to correct inaccurate data
- Cancellation: to request the deletion of their data
- Opposition: to object to the processing of their data
- Portability: to receive their data in a structured format
7. Exercise of rights
The user may exercise their rights by sending a written communication to:
Email: [email protected]
The request must include the name and surname of the data subject, a copy of their ID card/passport and a clear description of the request.
The data controller shall respond to the request within a maximum period of one month from receipt.
8. Right to lodge a complaint with the AEPD
If the user considers that their request has not been properly addressed, they may lodge a complaint with the Spanish Data Protection Agency (AEPD) through its electronic office: www.aepd.es.9. Security measures
The data controller adopts the necessary technical and organisational measures to guarantee the security of personal data and to prevent their alteration, loss, unauthorised processing or access, taking into account the state of the technology, the nature of the data and the risks to which they are exposed.10. Modifications to the privacy policy
El Sonido del Silencio reserves the right to modify this Privacy Policy to adapt it to legislative, jurisprudential or AEPD interpretation developments.
The user is advised to review this page periodically for the most up-to-date version.
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